3 year on-site next business day replacement warranty including backlight (Pan European) - direct with NEC
To make a warranty call with NEC simply call 0870 1201160 quoting the serial number (This is located on the back of the monitor and also within the onscreen manager) They will then send a replacement monitor next working day and collect the faulty unit all at the same time. (Calls must be made before 3pm to ensure next day service). The warranty is logged against the monitor serial number and does not need registering.
NEC also provide a Collect/Return and Replace service on top on the replacement warrranty, In the case the monitor can be repaired they will fix the fault with the monitor and return back to you with 5 working days. For this service please ring the same number listed above
All items sold are covered under Distance Selling regulations, you can return the item for any reason within 7 days (UK Consumer customers only)
For EU customers the warranty is direct your NEC location (The local numbers are listed on the manual you will receive in the box with the monitor), customer wishing to return products for a refund for any reason to PCBuyIT, you pay return postage costs, we will only accept returns if the item is defective, no refund is given for the original outbound postage costs. In addition EU purchases are not covered under UK distance selling regulations.
This monitor has a PAN EU warranty and is valid in any EU Country , to make a warranty call you would simply call your local NEC support number quoting the monitor serial number
